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FAQs

Why must I use sunscreen with certain serums?

Products containing **Glycolic Acid (AHA)** or **Salicylic Acid (BHA)**, such as Clear Plus, Sali Silic, and Glowy, may increase your skin's sensitivity to the sun and the possibility of sunburn. Always use a broad-spectrum sunscreen and limit sun exposure when using these products.

How should I apply the Dark Eye Circle Serum?

Apply 4–5 drops to clean, dry face in the morning and/or evening. Gently massage until absorbed. You must use sunscreen in the daytime.

How long before sun exposure should I apply the Sunguard Sunscreen?

Apply the Sunguard SPF 50+ 15–30 minutes before going in the sun. Use a generous amount to cover the whole face. Reapply every two hours or more often if swimming or sweating.

How should I store my skincare serums?

Store in a cool, dry place. Note that the **Simply Clear Face Serum** requires more careful storage at less than 10°C.

How often should I use the Hair Growth Serum for best results?

The Hair Growth Serum can be applied once daily (AM or PM). For best results, use twice daily (AM & PM).

How long does it take to see results from the Hair Growth Serum?

Visible results are typically seen within 6 to 12 weeks. Improved hair fall reduction and follicular activity are usually noted in 6 to 8 weeks.

How should I apply the Hair Oil and how long should I leave it on?

Massage a few drops gently into the scalp and hair for 1–2 minutes. Leave on for 2–3 hours before rinsing. If applied at night, leave it on overnight and wash in the morning. Use daily or at least twice a week for optimal results.

Is the initial shedding of hair normal when starting the Hair Oil?

Yes, during the first few days of using the Essential Oils, you might notice a few weeks of hair falling while combing or washing. This is normal and temporary, as these are old hairs already at the end of their cycle. This early renewal is a positive sign that your scalp is responding to the treatment.

What precautions should I take before using the Hair Oils?

Always perform a patch test before first use to check for sensitivity. Avoid direct contact with eyes, and discontinue use if irritation, redness, or itching occurs.